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Biohazard cleanup technician gently restoring a warm San Antonio family home
Compassionate 24/7 response in San Antonio & Bexar County

Biohazard & Crime Scene Cleanup in San Antonio, TX

A hard day should not be made harder by the cleanup. Calm, discreet crews for San Antonio and Bexar County, 24/7, and we tell you plainly who pays: your insurer first, then Texas crime victim compensation if it applies.

  • ✓ OSHA-compliant process
  • ✓ Discreet, unmarked response
  • ✓ Insurance billed directly

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Call (210) 864-1250 now

or call (210) 864-1250 · available 24/7

Available 24/7/365Always here for you
OSHA-CompliantTrained & safe process
Discreet & UnmarkedYour privacy, protected
Serving All of Bexar CountySA metro & beyond

Available 24/7, 365 days a year. Call any time and we’ll help you through what comes next.

Why choose us

Reassuring, easy, and genuinely kind.

A real person calls you back

Leave your name and number, day or night, and a caring team member calls you back. No menus, no sales script.

Private & discreet

Unmarked vehicles and quiet, respectful crews keep your situation between us.

Insurance made simple

We document the scene and bill your insurer directly, so there’s far less paperwork for you.

What we do

Caring cleanup for every situation

Trained, OSHA-compliant and gentle care for whatever San Antonio families are facing.

Crime Scene Cleanup

Complete, compliant restoration handled with discretion.

Learn more →

Trauma Cleanup

Sensitive response after accidents and traumatic events.

Learn more →

Unattended Death

Respectful decomposition cleanup and decontamination.

Learn more →

Suicide Cleanup

Judgment-free, compassionate care for grieving families.

Learn more →

Blood Cleanup

Medical-grade removal and disinfection of fluids.

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Biohazard Remediation

Safe handling and disposal of hazardous waste.

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Hoarding Cleanup

Patient, dignified help restoring a safe home.

Learn more →

Odor Removal

Decomposition and biohazard odor treated at the source.

How we remove odor →
Who we help

Here for all of San Antonio

From first responders to families, we are here for anyone in Bexar County who needs us.

Law Enforcement

Prompt cleanup once a scene is released.

Insurance Companies

Clear documentation and direct billing.

Homeowners

Kind, capable help when it matters most.

Property Managers

Fast, documented turnarounds for your units.

Who pays for biohazard cleanup in San Antonio?

In Texas, homeowners’ or renters’ insurance is usually the first payer for biohazard and crime scene cleanup. If insurance does not apply, the Texas Crime Victims’ Compensation Program can reimburse up to $2,250 for crime scene clean-up, according to the Texas Office of the Attorney General, for crimes after July 14, 2016. It covers removing stains, odors, broken glass and other debris, plus professional cleaning services and supplies, but not repairs.

See if you’re covered
PayerWhat it coversWhat you need
Homeowners’ or renters’ insuranceUsually firstCleanup and often related restoration, depending on the policy.Your policy details. We document the scene and itemize the invoice for your insurer.
Texas Crime Victims’ CompensationLast resortRemoving stains, odors, broken glass and other debris, plus professional cleaning services and supplies: up to $2,250 for clean-up (OAG). Structural repair is not covered.A claim with the Attorney General, an itemized invoice, and proof that insurance does not apply or is used up.
Property owner or landlord policyVariesDepends on your policy.A written scope of work and documentation of the scene, which we provide.

Wondering about price? The size of the area, how far contamination has reached into porous materials, odor and time since the incident all affect it. Our biohazard cleanup cost guide explains what drives the number. We never promise reimbursement, but we make the paperwork as easy as it can be.

If you are not sure which of these applies to you, that is normal. Call us before you file anything and we will help you work out the likely payer, what to photograph, and which documents your insurer or the Attorney General will ask for, at no cost and with no obligation.

Texas-specific help

Crime scene cleanup and Texas Crime Victims’ Compensation

The CVC Program is a last resort after insurance. To claim, the victim or claimant applies to the Attorney General, then submits an itemized invoice that separates clean-up from restoration, the service dates and address, the company’s Tax ID, and proof that insurance does not apply. Payment can go directly to the cleanup company if you have not already paid.

Most families have never heard of this program until they need it. We itemize our invoice the way the CVC requires, list the service dates and address clearly, and keep cleanup separate from any restoration work, so the claim is not held up by missing detail.

If insurance pays in full, you will not need the CVC at all. If it pays part, or the policy does not cover the loss, the program can help with what is left, within its limits. Read more on our crime scene cleanup service.

Texas OAG Crime Victims’ Compensation helpline: (800) 983-9933

Up to $2,250 for crime scene clean-up (Texas OAG), for crimes after July 14, 2016. Insurance is used first. Structural repair is not covered. Read the OAG clean-up rules

How it works

What happens when you call: biohazard cleanup step by step

Professional biohazard cleanup in San Antonio begins only after police or the Medical Examiner release the scene. A crew assesses the contamination, removes and disinfects affected materials, disposes of them as regulated medical waste, treats odor at the source, and documents the work for your insurer (OSHA Bloodborne Pathogens Standard, 29 CFR 1910.1030).

1

Call or request an estimate

Free, discreet and available 24/7. Tell us what happened in your own words, as much or as little as you want.

2

Scene released

We do not enter before police or the Medical Examiner release the scene. We can coordinate timing for you.

3

Assessment

We map what is contaminated, including what has soaked into carpet, padding, drywall and other porous materials.

4

Cleanup and disposal

Affected materials are removed and surfaces disinfected with an appropriate disinfectant. Waste goes in closable, labeled, leak-proof containers as regulated waste.

5

Odor and final check

Odor is treated at its source, the space is checked again, and you get documentation for your insurer.

Waiting does not make the risk go away. OSHA notes hepatitis B can survive longer than two weeks on environmental surfaces (OSHA interpretation, 2007), which is why we ask families not to clean the area themselves. See our full biohazard cleanup service.

When to call

When San Antonio families need us

In 2025 the Bexar County Medical Examiner investigated 2,802 deaths in the county and sent investigators to 1,866 scenes, including 176 homicides and 276 suicides (2025 Annual Report). After any of these, as well as unattended deaths, the home usually needs professional biohazard cleanup before family can safely return.

Unattended death

When someone passed away alone and was not found for some time, we restore the home with care and remove odor at its source.

Unattended death cleanup →

Suicide

Quiet, judgment-free help so your family does not have to face the room alone.

Suicide cleanup →

Trauma and violent crime

After an assault, accident or crime, we clean and document the scene once it is released.

Trauma cleanup →

We are here whenever you are ready

Free, no-obligation estimate, and a straight answer on who pays.

Get my free estimate → Call (210) 864-1250
Service area

Serving San Antonio & all of Bexar County

Round-the-clock response throughout greater San Antonio.

Bexar CountySan AntonioAlamo HeightsStone OakSchertzConverseLive OakUniversal CityHelotesBoerneNew BraunfelsSeguinCiboloLeon ValleyCastle HillsTerrell HillsWindcrestKirbySelmaFloresvilleSan Marcos
Good to know

Biohazard cleanup questions

Last updated October 2026

Often, yes. Homeowners' and renters' policies are usually the first payer, though coverage depends on your policy and the cause of loss. We document the scene and itemize our invoice for your insurer so the claim is easier to file.

It can. The Texas Attorney General's program reimburses up to $2,250 for crime scene clean-up (Texas Attorney General), for crimes after July 14, 2016, but only after insurance, and it does not cover structural repair. You need an itemized invoice that separates cleanup from restoration. The OAG helpline is (800) 983-9933.

It depends on the size of the affected area, how far contamination has soaked into porous materials, odor and how long the scene sat before cleanup. Our cost guide breaks down typical price ranges by type of scene, and many families pay only their deductible when insurance applies. Request a free estimate for an exact figure.

Wait until police or the Medical Examiner have released the scene. Do not enter or try to clean the area yourself, because blood and bodily fluids can carry pathogens. Call (210) 864-1250 and we will walk you through the next step.

Yes. We use unmarked vehicles and our technicians work quietly and respectfully to protect your privacy throughout the San Antonio area.

All of San Antonio and Bexar County, including Alamo Heights, Stone Oak, Schertz, Converse, Live Oak, Universal City, Helotes, Boerne, New Braunfels, Seguin, Cibolo and surrounding communities.

Free estimate → (210) 864-1250